J2E Software Developer

Position Summary:

Develops specifications for moderately complex software applications. Develops, modifies and maintains applications that may be customized or standardized. Participates in design and
coding activities with other staff members.

Essential Duties and Responsibilities:

• Work with the team to design and develop Web applications backed with Oracle database.
• Designs, codes and analyzes system applications.
• Build dynamic web pages and web components using J2EE technology.
• Maintains and modifies existing applications.
• Performs custom programming at customer request.
• Assumes responsibility for ongoing data architecture for product
• Other duties as assigned

Knowledge, Skills and Abilities:

• Familiar with J2EE and related technology.
• Experience in: JavaScript, Servlet, JSP, Java Bean, XML, SSL , SQL, PL/SQL.
• Strong programming background.
• Experience in both server-side and client-side application development.
• Familiar with object oriented programming methodology.
• Ability to effectively communicate technical concepts to other technical staff members.
• Ability to interface well with team members and other non-technical members of the organization.
• Demonstrated aptitude for learning new technologies.
• Knowledge relating to the area in which analysis and coding is performed.

Minimum Qualifications:

• B.S. or M.S. in Computer Science or equivalent on-the-job experience is preferred.
• Minimum three years experience as a J2EE Developer working with Oracle (experience with equivalent products may be considered).
• Some experience with Oracle, PL/SQL, SQL Loader preferred.

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Bi-Lingual Customer Support Representative

Position Summary:

This position provides administrative, secretarial and desktop support for the Company. In addition to typing, filing and scheduling, this function performs duties such as testing software and assisting the software development team in the performance of required tasks. Also responsible for the coordination of meetings and conferences, obtaining supplies, coordinating direct mailings, working on special projects. Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize, and organize diversified workload, recommends changes in office practices or procedures.

Principle Duties and Responsibilities:

• Provides administrative support to the Company.
• Schedules and organizes complex activities such as meetings, travel, conferences and department activities for all members of the department.
• Performs desktop support services.
• Create and develop visual presentations when requested.
• Establishes, develops, maintains and updates filing system.
• Retrieves information from files when needed.
• Organizes and prioritizes large volumes of information and calls.
• Sorts and distributes mail.
• Responds to regularly occurring requests for information.
• Answers phones for department and company. Takes messages or fields/answers all routine and non-routine questions. Works in cooperation with others to cover phones.
• Act as a liaison with other departments and outside agencies, including high-level staff such as CEO’S, Presidents, Senior Vice Presidents and Chiefs. Handles confidential and non-routine information and explains policies when necessary.
• Works independently and within a team on special nonrecurring and ongoing projects. Acts as project manager for special projects, at the request of senior management, which may include: planning and coordinating multiple presentations, disseminating information, etc.

Qualifications/Skills & Knowledge Requirements:

• Requires the ability to speak Spanish and English.
• Knowledge of use and operation of standard office equipment, at a level generally acquired through 1+ years related experience.
• Must have knowledge of Microsoft Professional Suite.
• Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
• Some analytical ability is required in order to gather and summarize data for reports, find solutions to various client problems, and prioritize work.
• Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
• Requires on-call duty to field customer inquiries. May require occasional travel to support customer training and requests.

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IT Project Manager

Position Summary:

Coordinates IT projects and ensures company resources are utilized appropriately. Compiles project status reports, manages project schedules and meetings, and identifies and resolves technical problems. Identifies and analyzes systems requirements and defines technical project scope, requirements, and deliverables. Coordinates technical project activities and ensures all project phases are documented appropriately. Reports to Director of Software Development.

Essential Job Functions:

• Expected to help manage and execute all of the interdependent elements for meeting technical contractual milestones and client expectations, and for producing high quality technical results.
• Provides leadership to team members, is proactive in managing risks, removes tactical barriers to success, is a focal point for communication on project status, works to create re-useable assets (e.g. expertise, tools, frameworks and software), and maintains a positive technical working environment at pihms.
• Builds relationships with counterparts on the client execution team.
• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
• Identifies resources needed and assigns individual responsibilities.
• Manages day-to-day technical aspects of a project and scope.
• Reviews deliverables prepared by team before passing to client.
• Effectively applies pihms methodology and enforces project standards.
• Assists in preparing for product deployment reviews and quality assurance procedures.
• Minimizes pihms’ exposure and risk on technical projects.
• Ensures project documents are complete, current, and stored appropriately.

Knowledge, Skills and Abilities:

• Requires a bachelor’s degree and at least 5 years of experience in a related area.
• Demonstrated success in coordinating cross-track efforts on one or more client service projects of at least ten to twelve months’ duration.
• Familiarity with standard concepts, practices, and procedures with managing technical components of projects.
• This person must have strong leadership presence with client counterparts and project teams.
• Evidence of successful team leadership for multiple project lifecycles.
• Demonstrated ability to train and mentor associate and mid-level project managers.

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Senior Database Administrator

Position Summary:

This position will be responsible for maintaining the oracle database and applications. Will require both technical level experience and ability to interface with all levels of users. This position will also require user support as needed.

Essential Functions:

• Support and maintain Oracle database applications.
• System tuning, performance monitoring, and database maintenance.
• Will also develop reports and custom requests for users.

Secondary Functions:

• Assist with application and user support when needed.

Job Specifications:

• Minimum Experience: 5-8 years. Prefer degree in Computer science or 5+ years of related experience.
• Knowledge: Knowledge of Oracle database. Experience with PL/SQL is a must. Knowledge of business application a plus. Experience supporting Oracle applications in a high tech environment. Experience with Oracle workflow design and implementation a plus.
• Analytical/Interpersonal Skills: Must have excellent written and verbal communication skills. Self Starter, Ability to work without supervision on short term projects. Excellent Telephone skills, Knowledge of troubleshooting using vendors.

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Senior Network Administrator

Position Summary:

The Network Administrator’s role is to ensure the stable operation of the in-house computer network with Windows 2000 servers, XP Workstations/laptops, applications and linux application and database servers.

Essential Functions:

• Installing, configuring, testing and debugging operating systems and multi-user applications.
• Installing, configuring and maintaining hardware and software environments to ensure Network and Computer Security.
• Installing, maintaining, troubleshooting and coordinating repairs for PC hardware/software.
• Coordinating and maintaining proper backup and recovery of Microsoft SQL databases.
• Documenting and maintaining current hardware/software configurations, inventory files, hardware failure reports and maintenance information.
• Maintaining system and application documentation.
• Responding to Help Desk requests in a timely manner, and providing technical consulting on hardware and software issues including selection, configuration, troubleshooting and enhancement.
• Other duties as assigned.

Knowledge, Skills and Abilities:

• Bachelor of Science in Computer Science or equivalent on-the-job experience is preferred.
• Minimum (5-8) years experience as a Network Administrator.
• Experienced in a Linux operating environment.
• Experienced in working with Windows NT/2000, 2003 Server, Exchange Server 2003 and Windows 9x/2000 Professional/XP Professional workstation operating systems.
• Proven experience installing and maintaining network security hardware and/or applications.
• Proven experience of installation and maintenance of network computer systems hardware and software.
• Disaster Recovery experience a plus.
• Ability to install, configure and troubleshoot file, application, communications, email, printer and database servers.
• Proven skills with multiple protocols in a local area network, wide area network and World Wide Web to include IPX, TCP/IP, SLIP, PPP, and Ethernet.
• Basic knowledge of Oracle and J2EE.
• Experience working as a Developer.
• Ability to effectively communicate technical concepts to other technical staff members and interface well with Professional Service staff and other non-technical members of the organization.
• Experience working in a 24×7 production environment helpful but not required.
• Ability to analyze procedures and application structure to maximize efficiency and effectiveness.
• Experience formulating problem identification and development and deployment of optimum solutions.

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Software Quality Assurance Manager

Position Summary:

The Quality Assurance Manager: oversees the processes, policies, procedures, planning, designing and development of the pihms’ Software Quality Assurance Methodology for the organization in a multi platform matrix environment. Works closely with other personnel to ensure definition and deployment of a coordinated Testing Methodology. Provides quality processes and technical leadership to the Software Quality Assurance Testing team. Establishes a strong presence as a change agent deploying innovative and effective Software Quality Assurance measures that establish the company standard and benchmark for all software releases. Balances and tracks staff workload and project scheduling.

Essential Functions:

• Oversees and implements the development and maintenance of quality standards and processes to meet the needs of pihms in the area of Software Quality Assurance.
• Reviews requirement specification documents and software design specification documents and manages development of associated test plans and test cases. Scale the Testing Methodology to the individual project needs for appropriate planning, execution and feedback cycles to occur.
• Manage the QA team, developing a short-term and long-term program to expand the pihms Software Quality Assurance process to align with company strategic objectives.
• Participate in development and review of organizational goals. Develop and implement QA department action plans that provide strategic linkage to company objectives.
• Own the development and continuous improvement of the Quality Assurance Life Cycle (QALC) measures. These measures will include risk assessments/tolerance, risk analysis and mitigation, and Key Performance Indicators as determined by the company.
• Develop and deliver Software Quality Assurance Methodology training to the team, IT process, and Business processes.
• Manage the preparation and development of test strategies and test plans. Write test schedule, test scripts, procedures and/or guidelines for different test phases.
• Coordinate with the developers to get all the identified bugs fixed.
• Ensure that training and demo are fully functioning prior to all training and demonstrations.
• Select, develop, and motivate qualified staff to effectively carry out departmental functions and provide for the continuity of managerial and specialized skills.

Knowledge, Skills and Abilities:

• Requires a BS in Computer Science or equivalent work experience.
• ASQ and/or QAI certification.
• Requires 6 to 8 years of total experience including 3 to 5 years as a Software Quality Assurance Testing manager with emphasis on program development and deployment.
• Proven experience in developing QA methodology and creating an SQA organization.
• At least 2 years of hands-on experience working in software development or closely with the applications development group.
• Knowledge of enterprise application technologies including Web Servers, Application Servers, Databases, Monitoring and Performance solutions used to determine availability and performance.
• Functional knowledge in PL/SQL, Oracle, Developer 2000, RDBMS, Windows2000 and/or UNIX environments.

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Software Sales Executive

Position Summary:

The pihms Sales Representative will be responsible for the promotion and sales of pihms software products and services in the Continental United States. Within the scope of pihms Inc’s mission, and consistent with its core competencies, the Sales Executive will actively pursue business development and marketing opportunities to facilitate attainment of company goals. The Sales Executive will also attain sales accounts and territory development using extensive product knowledge and selling skills.

Essential Functions:

• Ensuring quality of service by gaining a thorough and detailed knowledge of pihms products.
• Understanding customers’ varying, often quite specific, business needs and applying knowledge of pihms software products to meet those needs.
• Developing effective sales plans.
• Presenting and demonstrating products.
• Advising on pihms software features and how they can be applied.
• Meeting sales targets.
• Identifying and developing new business and clients through networking, courtesy and follow-up calls to new account holders, and cold-calling.
• Maintaining existing links with customers.
• Providing support to customers and offering advice and solutions wherever possible.
• Reviewing progress and identifying opportunities for further sales and new areas for development.

Knowledge, Skills and Abilities:

• Bachelor’s degree.
• Prior experience selling software products and service (5 years).
• Strong sales management skills.
• Presentation, negotiation and closing skills.
• Good Software / Technology Skills.
• Demonstrated ability to communicate successfully with decision makers.
• Ability to manage client relationships.
• Excellent verbal, written and presentation skills.
• Professional demeanor, business maturity and teamwork skills.
• Capable of establishing immediate credibility and rapport with clients.
• The ability to manage multiple clients while prioritizing work assignments.

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Websphere Administrator

Position Summary:

Performs work in Websphere application development, systems design, systems analysis, and technical leadership in a multi-dimensional environment. Work Involves application of Use Case Methodology to develop requirements for system design and development. Performs administrative and monitoring tasks related to the support of Websphere application servers (WAS), including installing the software, configuring, tuning, backup and recovery. Develops and maintains routines needed to automate tasks related to WAS maintenance. Performs similar tasks for Web Server software used to access WAS. Resolves or refers problems related to use of WAS.

Essential Functions:

• Manages systems functionality and data integrity including analyzing problems, providing solutions, or recommending corrective action.
• Analyzes and implements procedures to improve the efficiency of operations.
• Plans, designs, and implements new or revised methods which more effectively meet company needs.
• Develops applications and processes needed to model, integrate, automate, and manage efficient and flexible business processes in a multi-dimensional, n-tier environment.
• Provides technical assistance to staff on application requirements and serves as technical expert for support of business applications from simple web design through enterprise-scale transaction processing in a production environment.
• Develops or oversees development of procedures and standards designed to ensure the operational availability and integrity of the production environment.
• Monitors and promotes effective use of staff, hardware and software resources to enable development, deployment, and integration of emerging technologies.
• Manages change to minimize the negative effect, improve credibility with customers, and encourages effective communication.

Knowledge, Skills and Abilities:

• Bachelor of Science in Computer Science or equivalent on-the-job experience is preferred.
• Minimum (2-3) years experience as a Websphere Administrator.
• Experience using Websphere to develop and manage JAVA applications and EJB components to enable interactions with enterprise databases, transaction processing systems, and other applications.
• Knowledge of Oracle and J2EE.
• Experience working as a Developer.
• Ability to effectively communicate technical concepts to other technical staff members and interface well with Professional Service staff and other non-technical members of the organization.
• Experience working in a 24×7 production environment helpful but not required.
• Ability to analyze procedures and application structure to maximize efficiency and effectiveness.
• Experience formulating problem identification and development and deployment of optimum solutions.

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Oracle Production Database Administrator

Position Summary:

This position will be responsible for the administration and support of the production Oracle RDBMS (Relational Database Management Systems). /p>

Essential Functions:

• Ensuring database availability as per requirements.
• Managing database backup and recovery using RMAN.
• Managing database security.
• Ensuring adequate performance of the production RDBMS.
• Undertaking problem resolution including the application of RDBMS bug fixes.
• Performing proactive monitoring of the RDBMS and regular infrastructure reviews.
• Performing build and configuration of the RDBMS.
• Support and maintain Oracle database applications.

Secondary Functions:

• Assist with application and user support when needed.

Job Requirements:

• 4 years experience as a DBA, 2 years of which are in a Production support capacity in a Linux/Unix environment.
• Strong SQL knowledge is essential, PL/SQL is a plus.
• Experience of administration of Oracle Application Server/BI Server is a significant plus.
• A degree in Computer Science is preferred.
• OCP is preferred but not essential.
• Must have excellent written and verbal communication skills.
• Must be a self-starter and have the ability to provide on-call support when required without supervision.

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